When you’re a parts pro in the heavy-duty industry, hunting down the right part can feel like a never-ending battle. Recent supply chain disruptions that kicked off during the COVID-19 pandemic and still linger today, have only made this challenge worse.
But fear not! The good news is 80% of the time, you’ll be able to fulfill your parts needs with your immediate inventory or other great local options. It’s that pesky 20% of elusive parts that have parts pros like you hustling to meet your customers’ demands.
As a top-notch parts salesperson, you’re determined to find 100% of the parts your customers need. So, when a part isn’t on hand, you’re on the phone, trying to track it down. But let’s face it, juggling multiple phone calls, serving customers at the counter, and fielding incoming queries can be a time-sink, eating up 30-40% of your day.
